faqs

Frequently Asked Questions

What are the check-in and check-out times at Hotel Seemöwe?

At Hotel Seemöwe, your room is available from 3:00 PM on the day of arrival and until 10:00 AM on the day of departure—later upon request.

How can I book for a larger group at Hotel Seemöwe?

We look forward to your group booking inquiry via email.

Where can I park during my stay at the hotel and what does it cost?

Your nearest parking option at Hotel Seemöwe:

  • Private parking directly at the hotel
  • Underground parking garage CHF 15.–/night
I drive an electric car, are there charging stations?

Currently, 2 electric charging stations are available for our guests.

TYPE 2 socket / 22kW / AC – three-phase

What are the breakfast times at the hotel?

At Hotel Seemöwe, breakfast is served at the following times
Mon.–Sun. from 7:30–11:00 AM

Does Hotel Seemöwe have meeting and conference rooms?

Yes, Hotel Seemöwe offers meeting rooms for up to 100 people,
further information can be found here

What are the reception hours at Hotel Seemöwe?

The reception at Hotel Seemöwe is available from 8:00 AM to 11:00 PM. After that, by telephone.

May I smoke at Hotel Seemöwe and in the room?

Hotel Seemöwe is a non-smoking hotel.

What should I know when traveling with a child and are extra beds available?

At Hotel Seemöwe, children under 4 years stay free of charge in their parents' room if no additional bed is required. Children aged 12 and over are considered adults and pay the full price. Regarding extra beds, please contact the hotel at the following email

Can I bring my pet to the hotel?

Yes, pets are permitted at Hotel Seemöwe.
The daily fee is CHF 25.00 per pet. Please indicate this (directly) when booking.

Can I purchase a voucher for Hotel Seemöwe and how do I redeem it?

Yes, you can purchase vouchers online. They can be conveniently redeemed on-site.
You can find our voucher shop here

Does the hotel have accessible rooms?

Yes, Hotel Seemöwe has accessible rooms.

Is there free WiFi at the hotel?

Yes, you can use WiFi free of charge throughout Hotel Seemöwe.

What payment options do I have for online bookings at Hotel Seemöwe?

For online bookings, you can use the following payment methods:

  • Credit card (Visa, Mastercard, American Express, China Union Pay, JCB, Dinersclub)
  • Advance payment by invoice (Only available for direct bookings)
How can I modify a booking at Hotel Seemöwe?

For online bookings with a user account, you can manage them in the "Login" section of the booking portal. Alternatively, you can click on "Booking Management" in your booking confirmation email. Or you can contact our reception.

What are the cancellation terms at Hotel Seemöwe?

The cancellation terms depend on the booked offer. You will find them in your booking confirmation email.

Can I store my luggage at Hotel Seemöwe?

At Hotel Seemöwe, we are happy to store your luggage on the day of arrival or departure.

Does Hotel Seemöwe offer room service?

Hotel Seemöwe offers room service. Please inquire about the times at reception upon arrival or refer to the flyer in your room.

Is there a guest card with discounts?

Yes, with the "Oskar Guest Card" you benefit from exclusive offers—starting from two nights.

Any further questions?
Contact us

We look forward to your message and will get back to you as soon as possible.

Hotel Restaurant Seemöwe AG

Hauptstrasse 54
8594 Güttingen

+41 71 695 10 10
Emergency: +41 78 689 46 40
info@seemoewe.ch
Directions
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