Privacy Policy
Hotel Restaurant Seemöwe AG | As of: April 2026
Legal Notice
In this privacy policy, we, Hotel Restaurant Seemöwe AG, describe how we collect and process personal data. This privacy policy does not constitute an exhaustive description—other privacy-related declarations may govern specific matters. For the purposes of this privacy policy, personal data means any information relating to an identified or identifiable person. Persons accessing the website agree to this privacy policy. Swiss Data Protection Act (CH-DSG) applies.
1. Responsible Entity and Contact
Hotel Restaurant Seemöwe AG is responsible for the data processing described here, unless otherwise specified in individual cases. Privacy inquiries may be directed to us by mail or email, accompanied by a copy of the user's ID or passport for identification purposes:
Hotel Restaurant Seemöwe AG
Hauptstrasse 54
8594 Güttingen
info[at]seemoewe.ch
Management: Erika Bilgery-Harder, e.bilgery-harder[at]seemoewe.ch
Supervisory Authority: Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern
2. General Information
Persons accessing the website seemoewe.ch and its subdomains operated by Hotel Restaurant Seemöwe AG agree to the terms set forth herein. The protection of your personal data is of utmost importance to us. We treat your personal data confidentially and in accordance with statutory data protection regulations.
In collaboration with our hosting partner green.ch, we make every effort to protect databases from unauthorized access, loss, misuse, or falsification. Please note that data transmission over the Internet may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
3. Liability for Content
The content of our website has been created with due care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. Under no circumstances shall Hotel Restaurant Seemöwe AG, its management, partners, or employees be liable for losses or damages of any kind arising from the use of this information.
4. Liability for Links
Our website may contain links to external third-party websites over whose content we have no control. The respective provider or operator is solely responsible for the content of linked pages. Upon becoming aware of legal violations, we will remove such links immediately.
5. Copyright
The entire content of the website is protected by copyright. Downloading or printing individual pages is permitted, provided that the source (seemoewe.ch) is expressly acknowledged. Reproducing, transmitting, or using the website in whole or in part for public or commercial purposes is prohibited without prior written consent from Hotel Restaurant Seemöwe AG.
6. Processing of Personal Data
The website serves informational purposes. However, you may also make room or table reservations, book massages and wellness services, and purchase vouchers via integrated booking tools. When accessing our website, the following data is temporarily stored in log files and automatically anonymized after a certain period:
IP address of the accessing device, date and time, name and URL of the accessed page, referrer URL, browser and other device information, and search terms used.
The data is processed for connection establishment, system security and stability, technical administration, and optimization of the website.
7. Cookies
To facilitate the use of our website, we use cookies. Cookies are small pieces of information temporarily stored by your browser and used for session control and improved navigation. The cookies we use do not store any personally identifiable information. You may deactivate or delete cookies at any time in your browser settings. Please note that deactivating cookies may prevent you from using all features of our website.
8. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to analyze website usage. The generated information, including the shortened IP address, is transmitted to and stored on a Google server. Google uses this information to evaluate website usage and compile reports. The transmitted data is automatically deleted after approximately 50 months.
Data collection by Google Analytics can be prevented by adjusting cookie settings or downloading the browser plugin at https://tools.google.com/dlpage/gaoptout. Further information: https://policies.google.com/privacy
9. Google Fonts
This website uses Google Web Fonts for uniform display of fonts. When accessing a page, your browser loads the required web fonts into the browser cache. Further information: https://policies.google.com/privacy
10. reCAPTCHA
To protect forms, we use the reCAPTCHA service provided by Google LLC. The query serves to distinguish between human and automated input. The IP address and possibly other data are transmitted to Google. Further information: https://policies.google.com/privacy
11. Social Media Plugins
We use the following social media plugins: Facebook and Tripadvisor. Personal data is transmitted only after activation of the respective plugin. The plugin provider stores the collected data as user profiles for advertising and market research purposes. You have the right to object to the creation of these user profiles, and must contact the respective provider directly.
Facebook: https://www.facebook.com/privacy/policy
Tripadvisor: https://tripadvisor.mediaroom.com/de-privacy-policy
12. Room Reservations – Verticalbooking
For booking room reservations, we use the booking tool from verticalbooking.com. The data entered is required to process your booking and is retained for as long as necessary to provide our services or as required by law. Privacy policy: https://www.verticalbooking.com/en/privacy-policy/
13. Table Reservations – VikRestaurants
For table reservations in the Restaurant & Bar, we use the VikRestaurants plugin. The data entered (name, contact details, reservation date, number of guests) is used exclusively to process your table reservation and is stored on our server. No data is shared with third parties. Further information: https://www.wpvikings.com/privacy-policy/
14. Massage and Spa Bookings – Amelia
For online booking of massages and beauty treatments, we use the Amelia booking plugin. The data entered (name, email address, phone number, selected treatment, appointment details) is used exclusively to process your booking and to send confirmations and reminders. The data is stored on our server and is not shared with third parties. Further information: https://wpamelia.com/privacy-policy/
15. Online Shop and Vouchers – WooCommerce
For operating our online shop, we use WooCommerce. To process your order, we collect your name, billing address, and email address. The data is used exclusively to process your order and deliver the voucher, and is retained for as long as necessary to provide services and fulfill statutory retention obligations. Further information: https://woocommerce.com/privacy-policy/
16. Payment Processing – Worldline
For secure processing of online payments, we use the payment service provider Worldline (formerly SIX Payment Services AG). For payments via credit card or debit card, your payment data is transmitted exclusively in encrypted form to Worldline and processed there in accordance with PCI-DSS standards. We do not store complete payment data on our servers. Worldline privacy policy: https://www.worldline.com/en/home/privacy-notice.html
17. Your Rights
Under the Swiss Data Protection Act (DSG), you have the right to access your personal data stored with us, to rectify inaccurate data, to delete your data (unless there is a statutory retention obligation), to restrict processing, to data portability, and to object to the processing of your data.
To exercise these rights, please contact us with a copy of your ID at: datenschutz[at]seemoewe.ch
As of: April 2026 | Inquiries: datenschutz[at]seemoewe.ch
Subject to change.
